Directors and other health IT leaders at hospitals and health techniques are well-versed in the challenges and technologies that come with care. And with the continuing evolution of medical and health IT, there will be many changes and trends in 2025. The company Aidin, a treatment management platform vendor, was founded and led by Russ Graney. Healthcare IT News tapped his extensive knowledge of health IT to inquire about changes and innovations that managers should be on the lookout for next year. He identified the “real” AI revolution, what he called the “great technology judgment” and the development of maintenance management software as a source chain powerhouse. Q. You suggest that in 2025, the “real” AI trend in healthcare may continue to occur in secret. Please complex. A. The much-anticipated Artificial trend in medical has generally centered on scientific advancements – AI-powered diagnostics, predictive analytics, and yet Artificial “doctors” assisting in life-or-death decision-making. However, despite the buzz, 2025 does tag another year where AI’s real revolutionary power operates slowly in the background, reshaping the functional backbone of health systems. This “real” AI revolution is no bright but basic, addressing the intricate functional challenges that underpin individual care and system performance. Healthcare functions, unlike scientific decision-making, provide an immediate and tangible return on investment for AI implementation. Tools that implement managerial, error-prone processes – like managing payer-provider transactions or increasing patient transitions – are gaining grip and delivering substantial outcomes. For instance, systems like St. Luke’s University Health Network currently use AI to optimize patient discharges to post-acute treatment. These techniques reduce manual errors, preventing delays, and making sure patients receive the right care at the right time. Health systems that adopt this technology will have smoother workflows, better patient outcomes, and be better equipped to deal with mounting financial and operational pressures. This quiet revolution may lack the drama of AI diagnosing rare diseases, but it is still no less significant. By addressing the systemic inconsequences that have plagued the sector for years, it makes healthcare work better for everyone, including patients, providers, and payers. The true value of AI will lie in the fundamental changes to healthcare delivery systems in 2025. Q. You say there will be a “great tech reckoning” in healthcare in 2025. What do you mean? And what will the effects be on health systems and hospitals? A. In what could be regarded as a “great tech reckoning,” hospitals and health systems will be under increasing pressure to reevaluate their digital investments in 2025. The unwavering need for cost reduction and a new generation of forward-thinking leaders determined to modernize healthcare operations are the two converging forces that account for this reckoning. As businesses are forced to redouble on technology that produces quantifiable outcomes and abandon systems that fall short, 2025 will set the winners apart from the rest, despite the long-running buzzword for healthcare. This change will alter the way that healthcare organizations think about technology. Hospitals will no longer accept tools that cantorify workflows or fail to provide a quantifiable ROI. Instead, the focus will be on platforms that enable consistent, reportable and efficient processes across departments – from care management to finance to compliance. This would mean replacing symbiotic systems with interoperable ones that would lower labor costs and improve staff efficiency. The implications are significant: organizations that embrace this technology-driven pragmatism will emerge stronger, more resilient and better positioned to navigate future challenges. This evaluation presents both a challenge and an opportunity for hospitals and health systems. It’s a good idea to ditch outdated, underperforming technologies and instead invest in platforms that truly enable operational and financial success. Partnering with trusted, innovative vendors will be critical, as will embracing change management as a core competency. Ultimately, the great tech reckoning of 2025 will reward health systems that prioritize agility, efficiency and impact. Q. Care management will emerge as healthcare’s supply chain powerhouse in 2025, you predict. How so? A. Care management, long viewed as a behind-the-scenes function, is poised to emerge as healthcare’s supply chain powerhouse in 2025. Often underestimated, these teams are critical in coordinating patient care transitions, securing necessary resources and managing billions of dollars in annual spending. However, fragmented processes and ineffective workflows have hampered their potential. That is about to change. In 2025, care management has the opportunity to transition from its current “hunt-and-peck” approach to a marketplace-driven model enabled by advanced technology. Patient transitions will be simplified and less delayed thanks to real-time connections between care teams and high-quality providers. Important metric that directly impacts patient outcomes and financial performance can be used by hospitals to achieve faster discharges, shorter readmissions, and shorter lengths of stay. For example, incentivizing providers with transparent, quality-based metrics will create a more competitive ecosystem, ensuring patients receive the best possible care while reducing the administrative burden on care teams. Care management is more than just a logistical function in this transformation; it becomes the linchpin of healthcare efficiency. These teams will drive operational excellence and enhance the overall patient experience by acting as the” supply chain” for patient care. Care management will strengthen its position as a key contributor to both clinical and financial success in 2025 and beyond as health systems embrace this shift. Follow Bill’s HIT coverage on Linked In: Bill Siwicki
Email him: bsiwicki@himss .org
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